Integrating conflict is more than diffusing tense situations.  With knowledge, skills and courage, conflict becomes an opportunity to build stronger professional alliances and collaboration. This program combines theory with practical skill application to integrate conflict while honoring individual dignity.

You’ll learn how to…
·Understand the source and nature of conflict. 
·Discover how you typically respond to conflict.
·Become familiar with and practice skills that enable you to effectively integrate conflict into your work.
·Create a plan for applying what you’ve learned.